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Team Metalogic Support Portal
Our support portal allows our clients to log support requests, access our Knowledge Base and FAQ's as well as initiate remote support sessions.


It’s a fact of life. Infation rises, governments fall and computers crash - usually at the worst possible time.

We can’t do much about the first two, but the third is another story. We're championing a smart solution for small and medium businesses in the form of the Virtual IT Department.

Outsourcing IT is nothing new, but we aim to bring the concept to a much wider audience. Affordable packages mean that larger companies save by outsourcing, while smaller companies – even start-ups – can finally afford to put IT into specialist hands.

“Businesses tend to outsource IT for two reasons. The first is to give someone else the headache of keeping critical systems online – someone who’s on hand to work full time in the event of a crisis, but only works part-time when everything’s running smoothly.

“The second reason is more strategically relevant. By limiting your business to a finite IT resource, you run the risk that time will be spent fire fighting instead of pushing the business forward.”
Mike Parfitt, Managing Director

By outsourcing IT, any company can take their business to the next level. With our expertise, companies can streamline procedures and improve their customer experience. Through flexible support packages, we can deliver change without compromising day-to-day service.
 

As a cost-effective way of ensuring your business is protected from unnecessary downtime, a Team Metalogic Service Level Agreement (SLA) can be established to provide remote and on-site support for your IT systems.

Our range of SLA packages can be up and running within two business days. For further information please get in touch and we can discuss your requirements in greater detail before providing you with a costing for a support package tailored to your business.


What our client's say about our support provision...
"..the decision to outsource to Metalogic had the effect of significantly freeing up valuable resources that we were then able to devote to business activities."
"The continuing guidance and support that we have from Team Metalogic is reassuring and in our view essential to the success of the practice."
"Metalogic provide us with superb technical support both in the office and off-site with a fast response at very reasonable rates."
"We have been very impressed by the consistently high standard of competant, reliable and friendly service."